Ricoh and IBM to Deliver Expanded Services to Customers via Hybrid Cloud

Ricoh selects IBM Services alongside feature-rich IBM Power Systems, furthering the existing relationship between the companies EXTON, PA, October 6, 2020 – Ricoh USA, Inc. and IBM today announced a significant expansion of their existing collaboration to help enable delivery of Ricoh’s innovative information management solutions via the versatile and powerful IBM hybrid cloud. Under the agreement, Ricoh will utilize IBM Services to design and implement a hybrid cloud environment that can empower customers to benefit from Ricoh expertise and advanced technologies, such as the AI-accelerated IBM Power Systems. This streamlining can help customers increase productivity, enhance process transparency and simplify complexity, with a single, powerful cloud environment backed by industry-leading expertise. In addition, IBM’s versatile hybrid cloud capabilities can enable Ricoh to deliver more features and advanced solutions via the cloud to end users. Additionally, Ricoh gains the ability to run both IBM POWER applications and VMware services co-located in the IBM Cloud and offer customers a scalable and cost-effective cloud infrastructure. Ricoh also intends to tap into the versatile Red Hat OpenShift platform via IBM Cloud to help provide a bridge to deploy and manage their applications across all cloud providers in its environment. This can enable Ricoh to deliver more options for customers seeking a fully managed solution. “For everything from Watson AI integration to running everyday applications, IBM Cloud does so much for so many businesses around the world. We are in constant conversation with our partners, collaborating on better ways to serve modern businesses,” said Bob Lamendola, Vice President, Infrastructure and Engineering Services, Ricoh USA, Inc. “Today, we are making it that much easier for users to leverage the power and versatility of IBM’s cloud alongside Ricoh solutions in a shared environment, simplifying complexity while helping to enhance productivity and deliver actionable business insights.” Ricoh’s innovative technologies are designed help make data accessible to people faster and with more insight than ever before. This expanded collaboration with IBM helps bring Ricoh’s information management technology, services and related support to a wider range of customers via IBM Cloud, creating more options for companies to innovate, no matter where they are on their digital transformation journey. “Ricoh understands, at a deep and broad level of experience, how to implement, manage and provide ongoing support for businesses’ digital transformation,” said Bruce Anderson, Global Managing Director, Electronics Industry, IBM. “This collaboration presents another avenue for customers to take advantage of that experience, while also opening them up to the incredible possibilities the IBM Cloud provides.” For more information on Ricoh’s offerings, please visit www.ricoh-usa.com or follow the company’s social media channels on Twitter, Facebook and LinkedIn. | About Ricoh | Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems. Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2020, Ricoh Group had worldwide sales of 2,008 billion yen (approx. 18.5 billion USD). For further information, please visit www.ricoh.com. Contacts: Chris AndrewsIBM Communications1-845-612-6142candrews@us.ibm.com John GrecoRicoh USA, Inc.(973) 882-2023john.greco@ricoh-usa.com Tracey SheehyBreakaway Communications for Ricoh(908) 705-4596ricohPR@breakawaycom.com © 2020 Ricoh USA, Inc. All rights reserved. All referenced product names are the trademarks of their respective companies.

Ricoh selects IBM Services alongside feature-rich IBM Power Systems, furthering the existing relationship between the companies

EXTON, PA, October 6, 2020 – Ricoh USA, Inc. and IBM today announced a significant expansion of their existing collaboration to help enable delivery of Ricoh’s innovative information management solutions via the versatile and powerful IBM hybrid cloud.

Under the agreement, Ricoh will utilize IBM Services to design and implement a hybrid cloud environment that can empower customers to benefit from Ricoh expertise and advanced technologies, such as the AI-accelerated IBM Power Systems. This streamlining can help customers increase productivity, enhance process transparency and simplify complexity, with a single, powerful cloud environment backed by industry-leading expertise. In addition, IBM’s versatile hybrid cloud capabilities can enable Ricoh to deliver more features and advanced solutions via the cloud to end users.

Additionally, Ricoh gains the ability to run both IBM POWER applications and VMware services co-located in the IBM Cloud and offer customers a scalable and cost-effective cloud infrastructure.

Ricoh also intends to tap into the versatile Red Hat OpenShift platform via IBM Cloud to help provide a bridge to deploy and manage their applications across all cloud providers in its environment. This can enable Ricoh to deliver more options for customers seeking a fully managed solution.

“For everything from Watson AI integration to running everyday applications, IBM Cloud does so much for so many businesses around the world. We are in constant conversation with our partners, collaborating on better ways to serve modern businesses,” said Bob Lamendola, Vice President, Infrastructure and Engineering Services, Ricoh USA, Inc. “Today, we are making it that much easier for users to leverage the power and versatility of IBM’s cloud alongside Ricoh solutions in a shared environment, simplifying complexity while helping to enhance productivity and deliver actionable business insights.”

Ricoh’s innovative technologies are designed help make data accessible to people faster and with more insight than ever before. This expanded collaboration with IBM helps bring Ricoh’s information management technology, services and related support to a wider range of customers via IBM Cloud, creating more options for companies to innovate, no matter where they are on their digital transformation journey.

“Ricoh understands, at a deep and broad level of experience, how to implement, manage and provide ongoing support for businesses’ digital transformation,” said Bruce Anderson, Global Managing Director, Electronics Industry, IBM. “This collaboration presents another avenue for customers to take advantage of that experience, while also opening them up to the incredible possibilities the IBM Cloud provides.”

For more information on Ricoh’s offerings, please visit www.ricoh-usa.com or follow the company’s social media channels on TwitterFacebook and LinkedIn.

| About Ricoh |

Ricoh is empowering digital workplaces using innovative technologies and services enabling individuals to work smarter. For more than 80 years, Ricoh has been driving innovation and is a leading provider of document management solutions, IT services, communications services, commercial and industrial printing, digital cameras, and industrial systems.

Headquartered in Tokyo, Ricoh Group operates in approximately 200 countries and regions. In the financial year ended March 2020, Ricoh Group had worldwide sales of 2,008 billion yen (approx. 18.5 billion USD).

For further information, please visit www.ricoh.com.

Contacts:

Chris Andrews
IBM Communications
1-845-612-6142
candrews@us.ibm.com

John Greco
Ricoh USA, Inc.
(973) 882-2023
john.greco@ricoh-usa.com

Tracey Sheehy
Breakaway Communications for Ricoh
(908) 705-4596
ricohPR@breakawaycom.com

© 2020 Ricoh USA, Inc. All rights reserved. All referenced product names

are the trademarks of their respective companies.

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In fact, of these organizations that used their cyber insurance, 51% applied it to cover third-party consulting fees and legal services, while 36% of organizations used it for victim restitution costs. Only 10% used claims to cover the cost of ransomware or extortion. Regional & Industry Insights: While studied companies in the U.S. continued to experience the highest data breach costs in the world, at $8.64 million on average, those studied in Scandinavia experienced the biggest year over year increase in breach costs, observing a nearly 13% rise. Responding healthcare companies continued to incur the highest average breach costs at $7.13 million — an over 10% increase compared to the 2019 study. About the StudyThe annual Cost of a Data Breach Report is based on in-depth analysis of real-world data breaches experienced by over 500 organizations worldwide taking place between August 2019 and April 2020, taking into account hundreds of cost factors including legal, regulatory and technical activities to loss of brand equity, customers, and employee productivity. To download a copy of the 2020 Cost of a Data Breach Report, please visit: ibm.com/databreach Sign up for the 2020 Cost of a Data Breach Report webinar on Wednesday, August 12, 2020 at 11:00 a.m. ET here: https://ibm.biz/BdqhMf About IBM SecurityIBM Security offers one of the most advanced and integrated portfolios of enterprise security products and services. The portfolio, supported by world-renowned IBM X-Force® research, enables organizations to effectively manage risk and defend against emerging threats. IBM operates one of the world's broadest security research, development and delivery organizations, monitors 70 billion security events per day in more than 130 countries, and has been granted more than 10,000 security patents worldwide. For more information, please check www.ibm.com/security, follow @IBMSecurity on Twitter or visit the IBM Security Intelligence blog. 1 Report analyzes data breaches occurring between August 2019 and April 2020. Limitations of the report's methodology can be found in the report.2 The 2020 Cost of a Data Breach Report examines the cost of a mega breach, namely breaches involving the loss or theft of one million records or more, based on a separate analysis of a specific sample.3 According to the IBM 2020 X-Force Threat Intelligence Index: https://ibm.biz/downloadxforcethreatindex Press Contact:IBM Security Media RelationsGeorgia Prassinosgprassinos@ibm.com (571) 365-6065 SOURCE IBM